Terms of Service
Our commitments, your rights and responsibilities.
Terms of Service
Effective October 28, 2026. New accounts are on this version from the day they join.
These Terms are available in English and in French (Conditions d'utilisation). Both versions have the same meaning. If you live in Quebec, the French version applies to you.
The Gist
We (the folks at Affinities LLC, dba Soonly) are on a mission to help you find time with the people you care about. These Terms of Service ("Terms") describe our commitments to you, and your rights and responsibilities when using our services. Please read them carefully and reach out to us if you have any questions.
Terms of Service
These Terms govern your access to and use of soonly.com, texts with Soonly, and your Soonly account (collectively, "Services").
Our Services are offered subject to your acceptance, without modification, of all of the terms and conditions contained herein (the "Agreement"). Our Privacy Policy explains what we do with information; it is not part of this contract. Please read the Agreement carefully before creating an account. By creating an account, you agree to become bound by the Agreement, and we record when you agreed and which version. If you do not agree to all the terms of the Agreement, then you may not create or use a Soonly account. If you are in a thread with Soonly and have no account, our Privacy Policy explains what we do with your messages and how to stop them.
1. Who's Who
Throughout these Terms, "you" applies to the individual who accesses or uses our Services. Your Agreement is with Affinities LLC (dba Soonly), a Delaware limited liability company. We refer to Affinities LLC (dba Soonly) as "Soonly" or "we" throughout these Terms.
2. Your Account
Your account is tied to your phone number. You agree to provide us with accurate information when you register for an account and keep it current. This is important because sometimes we may need to send you notable updates (for example, about changes to our Terms of Service or Privacy Policy). We may send notices about your account and these Terms in Soonly or to the phone number or email address on your account, and you agree to receive them electronically.
You are responsible for keeping your phone secure and for activity you authorize through your account. You must immediately notify us at info@soonly.com of any unauthorized use of your account.
Texts: By giving us your number, you agree to get texts from Soonly, including automated texts, about your threads, plans, and account, including your trial and subscription. Message frequency varies. Message and data rates may apply. Reply STOP to stop all texts (or tell us to stop in any clear way, or email us), START to turn them back on, and HELP for help. Without texts, Soonly can't take part in your threads. Carriers are not liable for delayed or undelivered messages.
3. Minimum Age Requirements
Our Services are not directed to children. Access to and use of our Services is only for those 18 years of age or older. If you are younger than this, you may not register for or use our Services. Any person who registers as a user or provides their personal information to our Services represents that they are 18 years of age or older.
4. Responsibility of Users
Soonly is an AI assistant that works in your text threads. Its messages are written automatically and can be wrong, so check anything that matters before you rely on it. Soonly is not for emergencies.
Soonly works because you bring other people into it, so this matters most. Only add people you know, to threads where you reasonably believe they are fine hearing from you and from Soonly. When you add someone's number, you confirm you have the right to share it with us for that purpose. Don't use Soonly to contact anyone who has asked you not to, to market anything, or to send messages in bulk. We may remove people from Soonly or close a thread if we get a complaint.
We have not reviewed, and cannot review, everything people write in threads with Soonly ("Content") and are not responsible for any use or effects of such Content. If you write something in a thread, you are entirely responsible for that Content and any harm resulting from it. Other people's messages belong to them, and we handle them as the Privacy Policy describes.
5. Fees, Payment, and Renewal
a. Fees for Paid Services. New accounts get a 30-day free trial. No card is needed, and the trial does not turn into a paid plan on its own: you are charged only if you choose to subscribe. The price and billing period are shown on our pricing page and before you subscribe, where we show the total charge for the period, and you pay in advance through our payment processor, Stripe. Friends you invite do not need to pay to take part in your threads.
b. Taxes. To the extent permitted by law, or unless explicitly stated otherwise, all fees are exclusive of applicable federal, provincial, state, local or other governmental sales, goods and services, harmonized or other taxes, fees, or charges ("Taxes"). You are responsible for payment of all applicable Taxes relating to your use of our Services, and we may collect payment for such Taxes.
c. Payment. If your payment fails or if Paid Services are otherwise not paid for or paid for on time, we may pause or end your access to the Paid Services.
d. Automatic Renewal. To ensure uninterrupted service, your subscription is automatically renewed. This means that unless you cancel before the end of the applicable subscription period, it will automatically renew for the same period at the then-current price, and you authorize us to use the payment method we have on record for you to collect the subscription fee (as well as any Taxes). You agree to this when you subscribe, and we send you a reminder, with the price and how to cancel, before each yearly renewal.
e. Cancelling. You can cancel at any time in Settings or by emailing info@soonly.com. Cancelling ends your subscription right away. If you cancel within 30 days of a charge, we refund that charge in full (see Refunds below); after that, the rest of the period you paid for is not refunded, except where the law requires.
f. Fee Changes. We may change our fees. We will tell you between 7 and 30 days before a fee change takes effect for you, with how to cancel. If you don't agree with the fee changes, you must cancel your Paid Service before your next renewal.
g. Refunds. If Soonly isn't for you, email us within 30 days of any charge and we will refund it in full. After 30 days, charges are not refundable except as Sections 9 and 10 say or where the law requires.
6. General Representation and Warranty
You represent and warrant that your use of our Services:
Will be in strict accordance with these Terms; Will comply with all applicable laws and regulations (including, without limitation, all applicable laws regarding online conduct, privacy, data protection, texting, and consumer protection); Will not use the Services for any unlawful purposes or in furtherance of illegal activities; Will not infringe or misappropriate the intellectual property rights of any third party; Will not overburden Soonly's systems, or attempt to get around their security or reverse engineer them; Will not disclose sensitive personal information of others; Will not be used to send spam or bulk unsolicited messages; Will not interfere with, disrupt, or attack any service or network.
7. Your Content and Soonly's Output
Yours stays yours. You own what you write. You grant Soonly a world-wide, royalty-free, and non-exclusive license to store, process, and send your Content solely for the purpose of running and improving the Services, including sending it to our AI provider to write Soonly's replies, as described in the Privacy Policy. This license ends when your Content is deleted, except for copies we must keep by law and de-identified data we have already used as the Privacy Policy describes.
Soonly's output. You may use the messages Soonly writes for you however you like. Others may get similar messages. We do not promise they are accurate or complete.
8. Intellectual Property
The Agreement does not transfer from Soonly to you any Soonly or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with Soonly. Soonly, soonly.com, the Soonly logo, and all other trademarks, service marks, graphics, and logos used with our Services are trademarks or registered trademarks of Soonly or Soonly's licensors. Your use of our Services grants you no right or license to reproduce or otherwise use any Soonly or third party trademarks. If you send us feedback or ideas, we may use them without owing you anything.
9. Changes
We are constantly updating our Services and that means sometimes we have to change the legal terms under which our Services are offered. If we make changes, we will post the new version here with its effective date, and for future changes that matter we will show a notice in Soonly before they take effect. Your continued use of our Services after the effective date will be subject to the new Terms. If you disagree with our changes, then you should stop using our Services and cancel, and if you cancel within 30 days of the change taking effect we will refund any unused time on a paid plan. A change that limits how you can bring a claim or otherwise materially limits your rights, such as requiring arbitration or waiving class actions, applies to you only after you agree to it in Soonly; until then, the terms you last agreed to apply on that point. Disputes arising before a change are governed by the version of the Terms in effect when the dispute arose.
10. Termination
We may suspend or close your account if you break these Terms, if the law requires it, or to protect other people or our Services. Where practical, we will tell you first and give you a chance to fix the problem. If we close your account without cause, we will refund any unused part of your subscription. We may change or reclaim a Soonly link that is inactive, misleading, or someone else's name.
If you wish to terminate the Agreement or your Soonly account, you may simply discontinue using our Services, or email info@soonly.com and we will delete your account. If you are using a paid service, you may cancel at any time, subject to the Fees, Payment, and Renewal section in these Terms.
All provisions of the Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
11. Disclaimer of Warranties
Our Services are provided "as is." Soonly and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither Soonly, nor its suppliers and licensors, makes any warranty that our Services will be error free, that Soonly will find a time that works, that every message will arrive, or that access will be continuous or uninterrupted. Some places do not allow these disclaimers, so they may not apply to you.
12. Resolving Disputes
a. Talk to us first. Before filing any claim, email info@soonly.com with a description of it and what you want, and we will do the same for you. Neither of us will start a case for 60 days after that notice, and any deadline for filing a claim is paused during those 60 days.
b. Law and courts. Except to the extent any applicable law provides otherwise, the Agreement and any access to or use of our Services will be governed by the laws of the State of California, U.S.A., and applicable US federal law, excluding conflict of law provisions. Any dispute arising out of or relating to the Agreement will be heard in the state courts in Santa Cruz County, California, or the United States District Court for the Northern District of California, and we both agree to their jurisdiction. Either of us may instead bring an individual claim in small claims court.
13. Limitation of Liability
In no event will Soonly, or its suppliers, partners, or licensors, be liable with respect to any subject matter of the Agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed $100 or the fees paid by you to Soonly under the Agreement during the twelve (12) month period prior to the cause of action, whichever is greater. Soonly shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law, such as for fraud, or for death or personal injury caused by our negligence.
14. Indemnification
You agree to indemnify and hold harmless Soonly, its contractors, and its licensors, and their respective directors, officers, employees, and agents from and against any and all losses, liabilities, demands, damages, costs, claims, and expenses, including attorneys' fees, arising out of a third-party claim caused by your unlawful Content, your intentional misuse of the Services, your breach of the Agreement, or your adding someone to Soonly in breach of Section 4.
15. Miscellaneous
The Agreement constitutes the entire agreement between Soonly and you concerning the subject matter hereof. If any part of the Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of the Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof.
You may not assign your rights under the Agreement. Soonly may assign its rights under the Agreement in a merger or sale of Soonly. The Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
Questions about these Terms: info@soonly.com, or Affinities LLC (dba Soonly), c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713.
That's it! Thanks for reading.
Change log
- Version 2, October 28, 2026. Rewritten to describe Soonly as it works today: texting, connected calendars, billing, and how disputes are handled. Minimum age is now 18. Also covers callyourfriends.io, whose legal pages point here.
- Version 1, March 22, 2020. First version, published as Call Your Friends. The product became Soonly in July 2023.